Customer Support

Version 1.0 — Effective 2026-08-29

Contact

For help with Translator, contact support through the contact method published in the app or on the product website. Describe the feature and the time of the issue so we can investigate.

Do not include passwords, access tokens, email addresses, identity documents, complete transcripts, or other sensitive personal information in a support message.

Scope and response

Support can help with account access, subscriptions, product data requests, and technical problems. We cannot guarantee a particular response time, translation result, or recovery of deleted data.

Related documents

See the Privacy Policy, Data Collection and Consent notice, and Data Rights and Deletion guide for information about personal data and deletion requests.